COUVERED - FAQ
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and other secure payment methods listed at checkout.
Q: How long will it take to receive my order?
A: Orders typically process within 1-3 business days. Delivery times vary depending on your location and chosen shipping method. You will receive a tracking number once your order is shipped.
Q: What is your return policy?
A: We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in their original condition with all tags attached. Please visit our Returns page for more details.
Q: How do I find my size?
A: Please refer to our Size Guide available on each product page for detailed measurements and sizing information.
Q: Are your products true to size?
A: Our products are designed to fit true to size, but we recommend checking our Size Guide for the most accurate fit.
Q: What materials do you use for your clothing?
A: We use high-quality materials to ensure comfort, durability, and style. Specific material details can be found on each product page.
Q: How can I stay updated on new releases and promotions?
A: You can subscribe to our newsletter and follow us on social media to stay updated on new releases, promotions, and other news.
Q: How can I contact Couvered customer service?
A: You can reach our customer service team via email at hello@bycouvered.com or by using the contact form on our website. We are here to assist you with any questions or concerns.